Many of you read my Open Letter to Crate and Barrel that I wrote a few weeks ago, so you can imagine the thoughts that went through my head when my assistant told me that Vicki from Crate and Barrel was on the phone and wanted to speak with me. I felt a little like I was being asked into the principals office. Well, the conversation could not have gone better, and over the period of a few phone calls, I have gained even more respect for the way that this company does business. They were totally willing to listen to my concerns and be open about their plans, and I am pleased to say that we can probably expect a professional program in the not too distant future.
We also discussed some other ways that C & B can become a bit more designer friendly, I would suggest that making Mark Cutler the new face of Crate and Barrel, would be a great start...:)
I think it bears saying though that in this economy where success is defined by survival, developing partnerships and finding creative ways to form partnerships will help us all. So in light of that I wanted to say thanks again to all the folks at Crate and Barrel for listening to my concerns and being so gracious in their attempt to help. Bravo!